My last mp3 player was an iRiver H10, well, actually, my last two. I originally owned a 5GB model, then sold it and bought a 6GB model. I really liked my iRiver H10, and iRiver customer support was great. When the HDD died, they replaced the unit free of charge, and even sent it with another battery attatched, despite them telling me to remove the battery before shipping the unit out. When navigation touch strip stopped working, they repaired it free of charge, and i mean they repaired it, all my music was still on the unit when i got it back.

After weeks of research, the decision was made, and i knew exactly what i wanted: a 32GB Creative ZEN. So i got one, and it's great! Cry me iRiver.
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